Sales Policy for Powerhousebina

Effective Date: January 2, 2025

Welcome to Powerhousebina, your premier destination for luxury beauty products. Our goal is to ensure an exceptional shopping experience, whether you visit our store at 112 E Glenn St, Prairie Du Chien, Wisconsin (WI), United States, or shop conveniently online at powerhousebina.com.

We have crafted the following Sales Policy to provide clarity and transparency about your shopping journey. Please take a moment to review this document to understand your rights and obligations.

1. General Terms

All sales made through our store or website are subject to this Sales Policy. By purchasing from Powerhousebina, you agree to abide by the terms outlined here. For any inquiries, contact us via:

2. Product Availability

  • Stock Status: While we strive to keep our inventory updated, some items may become temporarily unavailable due to high demand. We encourage customers to join our waitlist for restocked items or reach out directly for assistance.

  • Exclusive Offers: Certain products are available in limited quantities or during specific promotional periods. Availability is not guaranteed.

3. Pricing Policy

  • Transparent Pricing: All prices are listed in USD and include applicable taxes unless otherwise specified. Prices are subject to change without prior notice.

  • Promotions and Discounts: Promotional codes and discounts cannot be combined unless explicitly stated. Be sure to check our Offers Page for the latest deals.

  • Price Matching: We do not offer price matching with other retailers.

4. Order Placement

  • Online Orders: Orders can be placed securely on our website at powerhousebina.com.

  • Phone Orders: Customers may also place orders by calling us at (608) 326-9067.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with details. If you do not receive an email, check your spam folder or contact us.

5. Payment Methods

  • Accepted Payments: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. Payments are processed securely to protect your information.

  • Payment Security: We adhere to industry standards to ensure your payment details are encrypted and safe during transactions.

6. Shipping Policy

  • Domestic Shipping: We offer standard and expedited shipping options within the United States. Visit Shipping Details for more information.

  • International Shipping: At this time, international shipping is not available.

  • Processing Time: Orders are processed within 1-2 business days. Delivery timelines vary depending on the selected shipping method.

7. Return and Exchange Policy

  • Eligibility: Unused and unopened items may be returned or exchanged within 30 days of purchase. Visit our Returns Page for detailed instructions.

  • Non-Returnable Items: Due to hygiene reasons, certain products (e.g., cosmetics) cannot be returned unless defective.

  • Refund Process: Refunds are processed within 5-7 business days after receipt of the returned item. Original shipping fees are non-refundable.

8. Customer Support

Our dedicated team is here to assist you:

  • Phone Support: Available Monday to Friday, 9 AM to 6 PM CST.

  • Email Support: Reach us at info@powerhousebina.com for inquiries. We aim to respond within 24 hours.

9. Dispute Resolution

In case of disputes, we encourage customers to contact us directly for resolution. Unresolved issues will be addressed in accordance with Wisconsin state laws.

10. Updates to This Policy

Powerhousebina reserves the right to modify this Sales Policy at any time. Changes will be posted on our website with the effective date updated accordingly.